How to Remain Positive During a Crisis at Work

Stay Positive During a Work Crisis

Man, am I glad to see the back of June 2016! The last three weeks have been been testing, to say the very least. Coco’s Tea Party was hacked, which eventually resulted in an entire week of downtime. It was the latest in a long list of security issues I’ve had to deal with this year, and I immediately sank into despair.

Sure, the problem wasn’t life threatening – yes, it could be fixed and, no, the world would not end – but whilst I was in the thick of it it felt like a total crisis. And I struggled to see the light at the end of the tunnel (I kind of blame the planets for this; Saturn was doing some crazy sh*t throughout June).

But, whether big or small, mishaps at work can easily consume our thoughts and effect our wellbeing. And here are 5 things that helped me remain (semi) positive during my recent work crisis…

You’re going to want to alert the obvious police here, because the first step is total common sense: ask for help. Whether that’s from a manager, a co-worker or an outside expert. This might seem daunting – especially if you’re at fault – but everyone makes mistakes and it’s much better to take responsibility and work towards a solution than bury your head in the sand.

Whatever the problem is, it definitely won’t seem as scary once you’re tackling it with company. I reached out to the chloédigital team as soon as I discovered CTP’s latest technical glitch, and their calm reaction helped to steady my panic. Teamwork makes the dream work, as they say…

My thought process during my recent work hiccup went something like this: “We have to take the blog offline for a week. I’m going to lose all of my readers. Everything I’ve worked so hard for over the last 10 years will vanish.” Ridiculous, right?

It’s so easy to spiral out of control and let your brain turn a relatively small issue into the worst case scenario. But take some deep breaths and try to gain perspective on the situation. It’s probably not as bad as you think, and nothing is ever beyond repair.

“Have patience. All things are difficult before they become easy.” – Saadi

Kikki K Gratitude Journal

Once you’ve sought help and steadied your nerves, think about the steps you need to take to rectify the situation. There may not be one simple solution to the problem, so write everything down on paper, prioritising tasks in order of importance, until you’ve mapped out your plan of attract.

Try to remain patient, and accept the fact you may have to make a few difficult decisions along the way. I’m possibly the least patient person on the planet, so wanted to continue blogging as normal; but, after experiencing a few setbacks, I had to accept there was no quick-fix and held off publishing new content until we had control over the situation.

It’s easy to get dragged down by a crisis at work – especially if progress is slow. So surround yourself with positive people who always make you smile. Monica from The Elgin Avenue has supported me through numerous blog dramas throughout 2016 (seriously, I’ve had a run of bad luck: hacks, malware, server issues… you name it), simply by being on the end of a phone call. Now whenever a tech issue arrises we joke that I’ve got a recurring case of “blog herpes”. Laughing doesn’t fix the situation, but it certainly makes it feel less daunting.

Once the issue has been resolved, and it’s business as usual, take some time to reflect on the situation. Ask yourself the following: Why did this problem occur in the first place? What was the most effective solution? And how can we prevent similar issues in the future?

It’s tempting to bury difficult events in the past, but you’re more likely to learn vital lessons from a crisis if you analyse the outcome as soon as the dust has settled. And then you’ll be better equipped to handle the next challenge…

How do you manage to stay positive during a crisis at work? Leave a comment below to share your thoughts…

Pictured :: Kikki K Gratitude Journal

P.S. The productivity tips that will maximise your workweek and 4 ways to manage your inbox more effectively


  1. Ev says:

    Great post dear!

  2. Welcome back! We’ve missed you 🙂 Glad to everything back to normal. That could not have been fun.

  3. Lola Byatt says:

    Glad everything is back up and running 🙂 (blowing kisses to you) and it must have been super stressful, must be a relief to have it sorted xxx

  4. cocos_tea_party says:

    It’s the worst, right? Thanks for your well wishes!


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